Customer Support
Orders and accounts
Contact customer support for account access, suspected scams, marketplace issues, order escalation or general assistance.
support@sporfia.comSupport
Contact Sporfia
Contact the appropriate Sporfia team for marketplace support, seller assistance, legal questions, copyright reports or account-related concerns.
Contact the seller first for order-specific questions
Questions about shipping, product details, returns, exchanges, refunds or fulfillment should normally be sent to the independent seller through the applicable order page or marketplace messaging system.
Seller Support
Stores and selling
Contact seller support for store setup, account review, Stripe connection, listings, seller policies or dashboard questions.
sellers@sporfia.comLegal
Legal and policy matters
Contact the legal team for policy notices, formal legal communications or matters not related to ordinary customer support.
legal@sporfia.comIntellectual Property
Copyright and trademark reports
Use this contact for copyright, trademark, counterfeit or other intellectual-property reports. Review the Copyright Policy before sending a notice.
copyright@sporfia.comInclude useful information
To help us review your message, include the information relevant to your request.
- Your full name and account email address.
- The order number, when applicable.
- The seller or store name.
- The product URL, when applicable.
- Screenshots or supporting documentation.
- A clear explanation of what happened and the resolution requested.
Never send sensitive security information
Do not email passwords, verification codes, complete payment-card numbers, banking passwords or other sensitive login credentials. Sporfia will not ask you to send these items by email.
Scam and payment safety
Complete purchases only through the official Sporfia checkout. Independent sellers must not ask buyers to send money through wire transfer, cryptocurrency, gift cards, checks, cash-transfer applications or unauthorized external payment links.
Report suspicious payment requests, phishing attempts, fake support messages, counterfeit products or account-takeover concerns to:
support@sporfia.comHelpful policies
Review the applicable policy before contacting support. It may answer your question immediately.
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