Return window
30 days
Refund method
Original payment method
Return shipping
Customer pays
Item must be unused, unworn, and undamaged.
Exchanges are available when inventory allows.
Non-returnable items
Final sale and clearance items, personalized or custom-made products, gift cards, underwear, swimwear, earrings, opened beauty products, and any item that has been worn, washed, damaged, altered, or returned without its original tags are not eligible for return.
Full return policy
We want you to be completely satisfied with your purchase. Returns are accepted within 30 days of delivery for eligible items. Returned products must be unworn, unused, in their original condition, and include all original tags and packaging when applicable. Customers are responsible for return shipping costs unless the item arrives damaged, defective, or an incorrect product was shipped. Once the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error. Exchanges are available for eligible items based on inventory availability. To request a return, visit your order details in your Sporfia account and submit a return request. Each request is reviewed before a return is approved, and additional information or photos may be requested if necessary.